You made a reservation in our hotel but for some reason you are not able to come.
This can happen. In that case we handle the following cancellation conditions:
Untill when can you cancel for free?
When you've made a reservation in our hotel, you'll receive a confirmation letter by post or e-mail.
In this letter or e-mail we mention the date untill which you can cancel for free.
Keep this date in mind because when you cancel after this date we might have to charge cancellation costs.
Reservation a few days before arrival?
If you made a reservation a few days before you'll arrive, we might not be able to send you a confirmation letter in time.
In that case we can charge you cancellation costs when you don't come or when you come with less persons than reserved.
Always let us know in time if you're planning not to come.
Cancellation costs
If you cancel after the mentioned cancellation date we have to charge cancellation costs.
Untill the day of arrival:
Dormitories: 7,50 per person per night
Rooms: 70% of the price of the room
At the day of arrival:
Dormitories: 100% of the price of the dorm
Rooms: 100% of the price of the room
Breakfast
You can cancel your breakfast 24 hours before arrival. After that you'll pay the normal price of breakfast: 4,50.
You'll also need to pay the full price of breakfast if you decide on the day itself not to have the breakfast you reserved.
So also in case of breakfast: let us know in time if you don't want it.